Our normal way to deliver the Manual to you is by DOWNLOAD. However, in special cases where you might need a hard copy, all CD/DVD or USB stick will be shipped from Phuket/Thailand by Airmail worldwide. Usually the item will be with you in approximately 10-14 days, but please allow a view days more as there is no way to guarantee that – it is not in my hands, and shipping times are not same quick as in other parts of the world.
PLEASE NOTE, DUE TO THE ELECTRONIC NATURE OF OUR PRODUCTS, WE DO NOT GIVE REFUNDS!!!!
THERE ARE NO EXCEPTIONS TO THIS POLICY!
It is up to you to confirm if a product will work with your particular motorcycle BEFORE you order. Please email with any questions regarding version or format BEFORE ordering. If you need a specific format, you can ask us and eventually we can do that.
If you order a physical product (CD, DVD, USB stick, book, etc.) and it arrives damaged, you must notify us within 3 days of receiving the product for instructions. We will send you the procedure to determine if the product is defective. (99 out of 100 times, it is not defective unless it’s damaged during shipping.) If it is found to be defective, an exchange will be shipped to you. Alternative you can have a FREE download link.